COVID-19 TRAVEL UPDATE
As of Wednesday, March 11, 2020, President Trump issued a Presidential Proclamation suspending all travel from Europe for visitors, except the UK, to the United States for 30 days, beginning on Friday, March 13 at 11:59 pm EST.
Due to the evolving COVID-19 situation along with our government travel advisories and restrictions, Bella Vista Tours is temporarily suspending operations to Europe, UK, and the Middle East of all vacations commencing from March 13, 2020 until April 13, 2020.
Bella Vista Tours continues to be committed to the well-being of all our travelers while supporting our travel advisors and partners. Despite the current changing travel conditions, our priority remains to ensure that we give our clients the opportunity to fulfill their travel dreams. We will offer the opportunity to change, postpone, or reschedule travel arrangements to all clients needing our assistance while offering the same level of excellence in service.
Clients currently travelling in Europe, UK or the Middle East have the option to continue their travels or return home early and receive a pro-rata travel credit for the unused land portion of their trip.
All clients currently booked during this temporary suspension can postpone their travel dates and/or destination. We will assist you with your new dates and/or destination we provide a travel credit for all monies paid for the land portion of the trip based on supplier policies. If travel insurance was declined, clients will be responsible for any change fees imposed by the airlines and land suppliers.
For clients with existing bookings to Europe departing from March 11th and more than 30 days from today for other destinations, or any new bookings being made, we are temporarily offering a fee waiver on the land portion of the trip should guests wish to change their dates or travel to a different destination. Airlines, hotels, trains and/or Tours may have different policies and penalty charges, which are the client’s responsibility. *
* Offer valid until further notice. The temporary fee waiver applies to all trips to Europe, UK and the Middle East departing through May 31, 2021. A credit in the form of a Travel Voucher equal to the value of the amount paid for the land portion of the trip and redeemable, for travel, less any non-refundable land expenditures. Travel Vouchers are not redeemable for cash. If the new trip or departure is more expensive than the original trip, the client is responsible for the difference in price; if the trip or departure is less expensive than the original, a future Travel Voucher will be issued for the difference. Normal penalties apply for full cancellation without rebooking. Please note, airlines may impose different change policies, and if travel insurance was declined, the client is responsible for any land and airline change or cancellation penalties. Offer may be withdrawn at any time and other restrictions may apply. These policies are subject to change at any time.