the values we operate by
terms & conditions
booking & payment
All bookings require a deposit at the time of reservation. Full payment must be made by the date specified on your invoice to confirm your travel arrangements.
cancellations & refunds
Cancellations must be submitted in writing. Refund eligibility depends on the timing of the cancellation and any non-refundable fees associated with your booking.
itinerary changes
Bella Vista Tours reserves the right to modify or substitute any part of the itinerary due to unforeseen circumstances, including weather, closures, or operational needs.
travel insurance
Travel insurance is strongly recommended to protect against unexpected changes, cancellations, or medical emergencies during your trip.
responsibility & liability
Bella Vista Tours acts as an intermediary for transportation, accommodations, and other services. We are not liable for acts or omissions of third-party providers.
passports & visas
It is the traveler’s responsibility to ensure all necessary travel documents, including passports and visas, are valid for the entire duration of the trip.